to the A&M Massey Collections Online Shopping Site.
Massey Collections (“A&M Massey”) values
our customers and respects your privacy. We collect
information about you in our stores and through our
Website in an effort to improve your shopping experience
and to communicate with you about our products, services,
contests, and promotions. As described in this policy,
we may share your information among our brands, as may
be applicable, and, under certain circumstances, with
third parties that provide services on our behalf or
with whom we have partnered to offer a particular product
or service. We may also share your information when
we are legally required to do so.
we collect about you, why we collect it, how we use
and protect it, and when we share it with third parties.
Our policy also describes the choices you can make about
how we collect and use your information. By providing
your personal information to A&M Massey Collections,
you are consenting to the manner in which we collect,
use, disclose, protect, and otherwise manage that information.
If our information practices change, we will post an
updated version of the policy on our Website. You can
tell if the policy has changed by checking the revision
date that appears above the date on which the new policy
becomes effective. The new policy will apply to all
current and past users of our website and will replace
any prior policies that are inconsistent. Your continued
use of our Website constitutes your consent to be bound
by the revised policy. You may exercise your choices
about how we collect and use your information consistent
with this policy at any time. If you have any questions
What kind of information does A&M
Massey Collections collect?
We may collect personal information from you, such as
your name, email address, postal address, phone number,
credit card number, gender, birthday, personal interests,
etc., when you visit our Website, place an order online
or by phone, make a purchase, save your information
with us online, contact us with a question or concern,
participate in a contest, promotion, or survey. We maintain
a record of your product interests and the purchases
you make online or by phone and in our stores. We may
combine all of this information with information about
you that we acquire from our joint marketing partners
and from unrelated third parties.
How does A&M Massey Collections
use my information?
We may use your personal information in the following
• To process and fulfill your order, including
sending you emails to confirm your order status and
• To communicate with you and to send you information
by email, postal mail, telephone, text message, or other
means about our products, services, contests, and promotions,
unless you have directed us not to contact you with
• To administer and fulfill our contests and other
• To help us learn more about your shopping preferences
• To help us address problems with and improve
our site design, products and services
• To enhance your shopping experience in our stores
• To analyze trends and statistical data
• To protect the security or integrity of our
Website and our business
• To contact you if necessary
always have the choice not to receive marketing information
or calls. For instructions on opting out, please see
the section below entitled, "How do I make choices
about receiving promotional communications?"
Does A&M Massey Collections share my information?
We may share your personal information in the following
• We may share your information with our service
providers who manage our customer information and perform
services on our behalf, such as fulfilling promotions,
sending communications to our customers, conducting
surveys, etc. We do not authorize any of these service
providers to make any other use or disclosure of your
• We may share your information when we team up
with another company to offer or provide products, services,
contests, or promotions to our customers.
• We may share your information if necessary to
comply with laws or regulations or in response to a
valid subpoena, order, or government request, or to
protect the rights of A&M Massey Collections.
In addition, if you choose to participate in any third-party
scrip, loyalty, or similar program in which a A&M
Massey Collections brand is a participating vendor,
and you authorize A&M Massey Collections or our
credit card processor to provide information about your
purchases to the company administering the program,
we will share your personal information with that program.
In the unlikely event of a sale or merger of A&M
Massey Collections or any of our businesses, assets
or brands, our customers' personal information and other
information we have collected as described in this policy
may be among the transferred business assets.
How do I access or change my information?
You can also request us to update your personal information
by contacting us as described in the section below entitled,
"How do I contact you?" Please note that any
request to update your personal information may take
up to ten business days for your email request and six
to eight weeks for your postal mail request.
How do I make choices about receiving
A&M Massey Collections wants to communicate with
you only if you want to hear from us. If you prefer
not to receive promotional information, such as information
about special offers and sales events, from one or more
of our brands, you can let us know by contacting our
customer service as described in the section below entitled,
"How do I contact you?"
Please be sure to include your full name and the email
address you used when you registered with or made a
purchase from the A&M Massey Collections brand.
If you ask us to remove your name and address from promotional
lists, we will maintain your name in a "do not
contact" file to ensure that we can honor your
request. It may take up to ten business days to process
your email request and six to eight weeks to process
your postal mail request, during which period you may
continue to receive communications from A&M Massey
Collections. If you change your mind, you can start
receiving promotional communications from us again by
contacting customer service.
Please note that when you make an online purchase from
us, we will continue to confirm your order status and
shipment by email. We may also need to contact you via
telephone, email or postal mail with questions or information
regarding your order.
How does A&M Massey Collections
protect kids' privacy?
A&M Massey Collections is concerned about the privacy
and safety of children when they use the Internet. We
will never knowingly request or collect personally identifiable
information online from anyone under the age of thirteen
without prior verifiable parental consent. Our Website
is a general audience site and is not targeted to or
intended for use by children.
How do I know my personal information
We take precautions, including the use of encryption
technologies and authentication tools, to protect the
security of your personal information and to provide
you with a safe and convenient shopping experience.
We have in place certain physical, electronic, contractual,
and managerial safeguards to protect the security and
privacy of your personal information.
What is "phishing"?
"Phishing" is a scam designed to steal your
personal information. If you receive an email that looks
like it is from us asking you for your personal information,
do not respond. We will never request your password,
user name, credit card information, or other personal
information through email.
What about links to other Websites?
For your convenience and information, our Website may
contain links to other sites, which may have privacy
policies that differ from our own. We are not responsible
for the content or practices of any linked site. We
site that you access through our sites.
How do I contact you?
about receiving promotional communications, or to update
your personal information, you can contact A&M Massey
Collections by email, telephone, or postal mail:
A&M Massey Collections Customer Service
PO Box 290271
Tampa, FL 33687
We do not knowingly collect or use any personal information
from children (minors younger than thirteen years old).
If you are a parent and believe we may have inadvertently
collected such information from your child, please contact
us immediately as described in the section above entitled,
"How do I contact you?"
When you view our Website, we may store some information
on your computer's hard drive. This information will
be in the form of a "Cookie." Cookies enable
us to establish the shopping cart session and allow
you to purchase items on-line at our Website. Most web
browsers automatically accept Cookies, but you can change
your browser setting to not accept Cookies. Without
accepting a Cookie, you can browse through our Website,
but you will be unable to establish a shopping cart
session and make a purchase online.